Privacy Policy for Cloud Trade ERP – All-In-One Point of Sale Software
Effective Date: 4/8/2025
Cloud Trade ERP (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our All-In-One Point of Sale (POS) software and related services. By using our software, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our software:
- Personal Information: Includes your name, email address, phone number, and other contact details when you register for an account or contact us.
- Business Information: Details about your business, such as company name, address, tax identification numbers, and other relevant information.
- Transaction Data: Information related to sales, purchases, payments, and receipts processed through the software.
- Device Information: Details about the device you use to access the software, including IP address, operating system, browser type, and usage data.
- Customer Information: Information about your customers that you input into the software, such as names, contact details, and transaction history.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our POS software and services.
- To process transactions and generate reports for your business.
- To improve user experience and develop new features.
- To communicate with you regarding updates, support, or promotional offers.
- To ensure security and prevent fraudulent activities.
- To comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal or business information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in delivering our services, such as cloud hosting, payment processors, and customer support tools.
- Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, and safety of our users or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no transmission of data over the Internet or electronic storage system is completely secure. We encourage you to use strong passwords and to safeguard your account credentials.
5. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your data, subject to any legal or regulatory requirements.
6. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal data.
- Object to the processing of your data for specific purposes.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise your rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our software may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the “Effective Date” revised accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CloudTrade ERP LLC
Delta Towers, Tower @, Waiyaki Way, Nairobi Kenya
admin@Cloudtrade.pro
https://cloudtrade.pro
+254 755 000 300 / +254 723 378 072
By using Cloud Trade ERP, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.